A customer service whiz with a love for all things animated. She’s got a house full of pets and a fascination with psychology. Give her a hint of info, and she’ll figure it out.
While most firms hide behind branding, LongerDays is only as good as every person on our team. We're real people, and we unabashedly put out best collective feet forward.
Every member of the LongerDays team:
- Has unconditional positive regard for coworkers and clients
- Communicates honestly & directly
- Does what they say they’ll do
- Learns relentlessly
- Takes measured risks in service of clients
- Makes Muskegon better
- Research 93%
- Problem Solving 97%
- Morning Person 1%
Brandi TuckerVirtual Support, Reception
- Client Management 92%
- Multitasking 93%
- Ginger 100%
Maggie KellyTeam Lead, Cool Kid
Multi-talented music lover with an affinity for the great outdoors (except for the bugs). You may have met her at a festival…
- Custom Graphics 97%
- Product Knowledge 92%
- Vegetarianism 0%
Alex FrasierReception, Graphics
Design ninja, proud parent, consummate outdoorsman. When he isn’t doing something creative, you can find him indulging in the worst reality TV available.
- Customer Service 94%
- Shipping Labels 92%
- Wearing Glasses 100%
Chuck CarpenterFulfillment, Virtual Support
The longest standing LD employee, master of the shipping scale, customer service champ, and genius-level LEGO builder.
- New Hire Training 93%
- Process Definition 94%
- Animal Whispering 99%
Mike OlsenPhone Master, Cat Lover
The voice of LD, long-hair-don’t-care attitude, paintball tinkerer, ivory tickler, and new hire handler. He doesn’t wear shoes very often. Can he pet your dog?
- Team Player 94%
- Problem Solving 91%
- Potato Addiction 100%
Jen McNabneyCustomer Service Master
A customer service master who spends most of her money on her dog. She might steal your fries, especially if she has leftover gravy.
- Refining Policy 90%
- Feely Stuff 96%
- Highway Confidence 31%
Emily NiemiecClient Relations, Human Coordinator
Half of our management team and designated “office mom” – she’s got the biggest heart of us all, even though she’s the shortest.
- Writing 92%
- Editing 96%
- Cymbalism 94%
Mike SchertenliebWordsmith, Percussionaut
Resident writer/editor. He spends his time in the office typing, and his other waking hours drumming in as many gigs as possible.
- Invoicing 94%
- Guiding Others 96%
- Jar Jar Binks Fan 6%
Andrew ZahrtOperations Manager
Often called “Z,” he’s running the show day to day as half of our management team, and directing theater productions by night – all while rocking a tie-dye shirt.
- CS Voice 97%
- Focus 94%
- Cool Tats 100%
Lizze MundtReception, Good Vibes
With a masterful phone voice and a love for all things arts and crafts, her personality is almost as colorful as her hair!
- Multitasking 96%
- Kindness 94%
- Honorary Brit 71%
Megan BateAdmin Extraordinaire
Scheduling wizard and little old lady at heart. Loves travel, financial math, writing, and all things crafting.
- Intuition 91%
- Business Acumen 94%
- Dad Jokes 64%
Jason PlimlOwner, Proud Geek
Infuses LongerDays with culture, passion, and big-picture direction. Serial entrepreneur, business consultant, hockey player, and heirloom garlic grower.