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Employee Spotlight: Emmy Way

Posted by on 10:56 pm in Work Culture | 0 comments

Employee Spotlight: Emmy Way

We want you to know more about our wonderful people (the lifeblood of our business), so we’re continuing an Employee Spotlight series to share the more personal side of LongerDays! We asked a series of questions and decided to share the best answers for all the world to see. Today’s Employee Spotlight is Emmy Way! 1. What is your name? Emmy Way 2. What is your job title? Team Lead 3. How long have you worked for LongerDays? 2 years in March! 4. Hometown? Where do you live now? My hometown is Alpena, MI – right now I’m living in downtown...

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Working From Home Still Works for LongerDays

Posted by on 8:30 am in Work Culture, Working with a Virtual Assistant | 0 comments

Working From Home Still Works for LongerDays

Work from home! That’s the dream, isn’t it? I won’t lie – when businesses started temporarily closing down, I was more than excited to drastically reduce my morning commute to a 30-second carpeted walk (socks optional), with the only risk of detours coming from the occasional pet related pile-up on Hallway US-31.  Fast forward 6 weeks… I’m thankfully still on the clock and working from my own impromptu home office. LongerDays has always been unique because we’re a team of virtual administrative assistants, designers, editors, and...

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The Strange Upsides of Working From Home

Posted by on 8:30 am in General, Work Culture | 0 comments

The Strange Upsides of Working From Home

Monday morning… Computer’s running, coffee’s on. I’ve checked my email and logged into the various platforms, but something’s different. Maybe it’s the pajamas, the Groundhog’s Day feeling of being in the same few rooms for the last couple weeks, the vague existential dread of a worldwide pandemic (and the ensuing pandemonium), or the general isolation from the people I care about… But something’s definitely different.  This is the state of working from home, but it doesn’t all have to be doom and gloom.   It’s worth noting right out of...

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Working Remote: When to Pick Up The Phone

Posted by on 8:30 am in Small Business Advice, Work Culture | 0 comments

Working Remote: When to Pick Up The Phone

As someone who has worked remotely for nearly a decade, I know how easy it is to develop a heavy reliance on communication and collaboration tools like Slack, Swizzy, and Trello. They are so quick and convenient, they often become the only communication tools we use. Still, there are some situations where it makes sense to ping the person on the other end with “can we talk?” Here are some situations best handled by phone or video chat: Avoiding Ambiguity – When you start typing an explanation and find yourself inserting caveats, adding...

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Modern Day Homework: Normalcy During Social Distancing

Posted by on 8:30 am in General, Work Culture | 0 comments

Modern Day Homework: Normalcy During Social Distancing

Remember being a kid and leaving the school day behind, only to go home with homework? Homework: a constant reminder of all the pieces of school you didn’t like.  Take away recess, lunch breaks, and special classes where you could create or even make noise, only to replace it with more work to do at home.  Fast forward to current times… With COVID-19 taking over every aspect of our country, there is a new meaning to homework as an adult. I, like many of you, am working from home.  Working is quite the term in this sense. Daily, I...

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Working From Home: Expectations and Reality

Posted by on 8:30 am in Work Culture | 0 comments

Working From Home: Expectations and Reality

Despite some of the hiccups, working from home has been a great experience. I feel happier in general since I get more sleep (no need to get up early to commute!), and my biggest fear, which was being unable to separate my work life from my home life, has been a non-issue so far. 

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It’s ALIVE: The Clear Benefits of Live Chat Customer Support

Posted by on 4:53 pm in Business Tool Reviews, General, Uncategorized, Virtual Assistant Tasks | 0 comments

It’s ALIVE: The Clear Benefits of Live Chat Customer Support

According to a report from Time Magazine, humans have a shorter attention span than ever. The average is now around eight seconds, down from twelve seconds in 1999. This drop in attention span is widely believed to be a byproduct of our digital age, with more than 77% of people reaching for their phone when there is nothing occupying their immediate attention. For businesses, this attachment to mobile devices (and technology in general) can mean a few things. Most notably, customers tend to favor online interactions – which allow them...

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Working For LD: The Interview is More Important Than The Resume

Posted by on 10:00 am in Work Culture | 0 comments

Working For LD: The Interview is More Important Than The Resume

If you know anything about our company, you know that culture is important to us…  And if you’ve applied for a job at LongerDays, hopefully you’re taking the time to read some blogs and get a sense of what it’s like to work here. The work isn’t easy. It requires a hefty amount of brain power and no shortage of patience. It’s techy. It’s interpersonal. The day-to-day requires agility and critical thinking…  But it’s about more than just the tasks. Honestly, it’s about more than the...

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Delegating Web Tasks: What You Need to Know

Posted by on 8:31 pm in General, Small Business Advice, Uncategorized, Virtual Assistant Tasks, Working with a Virtual Assistant | 0 comments

Delegating Web Tasks: What You Need to Know

The internet is everywhere these days – but that doesn’t mean we all understand how it works. In fact, the sophistication of modern web development, app building, system administration, and the like are greater than ever. The depth of expertise is incredible… And the reason most people specialize in one area or another.  When working with these types of people and services, it’s important to provide the information they need to succeed. They may have all of the technical know-how, but if you don’t provide the right information at the...

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How Small Businesses Help The Community

Posted by on 7:32 pm in Featured, General, Local Highlight, Small Business Advice, Uncategorized, Work Culture | 0 comments

How Small Businesses Help The Community

Small businesses are the lifeblood of communities. Whether it’s a deli or a print shop, a small accounting firm or an art gallery… There’s a vibe you get from a great small business. It feels like it “should be there,” like it’s somehow woven right into the fabric of the neighborhood… And it feels that way for customers, owners, and employees alike. This is true of all kinds of businesses, not just those with storefronts or retail products. Working at LongerDays over the last handful of years has helped me feel embedded in Downtown Muskegon...

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