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Small Business Advice


A lot of companies forward their phone calls to LongerDays, or rely on us to monitor email inboxes. As a result, we help customers on behalf of our clients every single day . Customer are the life blood of every business, so providing great customer service is priority #1. When you work in customer service, you are eventually going to come across angry customers. We work with a carpet cleaning company, and sometimes our customers get...

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There are a TON of great business books out there. As CEO of LongerDays (and just kind of a nerd about it) it’s in my interest to read as many of the good ones as I can, and I’ve come to discover that some are much better than others… The following three are the best I’ve read, but if I had to cut one from the list it would be The Four Hour Work Week. It’s a great book, but the lessons from The E-Myth...

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Most of us are well versed in music and movies. We talk about our likes and dislikes, new discoveries, and old favorites. We talk about platforms like Netflix, Hulu, Spotify, and Pandora. We easily share information and learn from each other… Unfortunately, money is not like this. Money is taboo. As a society, we don’t talk about it – and the transfer of knowledge is slow. Far too many young people have no retirement...

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Fresh off the press, get it while it’s hot! The Predictable Profits Playbook: The Entrepreneur’s Guide to Dominating Any Market And Staying On Top. The author, Charles Gaudet, runs Predictable Profits, a leading marketing, coaching, and consulting company that specializes in helping small businesses grow and become leaders in their markets. His advice has appeared in media outlets throughout the world, including Fox...

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As the business world continues to develop on a global scale, and more and more businesses (both large and small) are looking to outsourcing and virtual assistance to meet their needs, there’s an often overlooked language barrier. Now, language barriers can sometimes be a problem for companies outsourcing overseas, but that is not always the issue at hand. For most services that a business might need, chances are high that there’s...

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