LongerDays Photo History (Hovey House Days)
LongerDays (as it is known today) began in my living room in the winter of 2010. I set up an iMac on my dining room table and went to work. It was non-stop, day and night. From time to time, I would ask friends to help out. Pictured below is Bethany Lamb, a friend and the first person I officially hired. As I thought about hiring more people, my parents allowed me to setup a desk in their office. Unfortunately, my parents office was only enough space for two of us. I hired my second person (Quentin Moss) while my parents were on vacation, and...
read moreHow To Make Your Life Worse With A Virtual Assistant
The point of a virtual assistant is to save a busy person time… But I bet hardly anyone who has hired one can say they felt less busy or had more time within the first month, or even the first 90 days. It’s all because, well, people do it wrong…. Working with a virtual assistant is not about making the client more efficient, or helping the client do more work. With that approach, the client just becomes a bottle neck – and busier than ever. Working with a virtual assistant is about making the client’s company...
read moreCoach, Author, and Wildly Successful Entrepreneur Shares How to Make The Most Out of LongerDays
Fresh off the press, get it while it’s hot! The Predictable Profits Playbook: The Entrepreneur’s Guide to Dominating Any Market And Staying On Top. The author, Charles Gaudet, runs Predictable Profits, a leading marketing, coaching, and consulting company that specializes in helping small businesses grow and become leaders in their markets. His advice has appeared in media outlets throughout the world, including Fox Business, Inc., Forbes, and Business Insider. He was selected as one of The American Genius Beat’s “Top...
read moreIdentifying Tasks for Your Virtual Assistant
A Brainstorming Guide The most cost effective way to utilize our service – the single greatest way for us to free up your time – is to identify and delegate ongoing work. If there is a secret to successfully working with a virtual assistant, this is it. Many of our clients sign up for our service with the intention of sending us a wide variety of one-time tasks. While this kind of work certainly helps our clients, it also takes time out of their day to “feed” us work, in addition to taking action on finished work we provide. This...
read moreArtificial Intelligence Receptionist
How many times have you called into your bank and reached an automated system? All you want to do is check your bank account balance, report fraud, or transfer funds… But before you get to the solution, you hang up with frustration because the system doesn’t recognize what you’re saying. “Last week at Finovate 2013, Franklin-based Interactions took home the award for best in show. Finovate is an annual event held in New York City that showcases financial and banking technology innovations. The award was a great honor...
read moreLongerDays offers Virtual Assistance to Michigan Irish Music Festival
In 2012, LongerDays established a relationship with the Michigan Irish Music Festival to offer virtual assistance in handling their online ticket sales. The festival was so pleased with our work, they enlisted us to provide virtual assistance in a number of other ways: Online Ticket Orders Prior to 2012, the Michigan Irish Music Festival didn’t have much success with online ticketing. In an effort to increase online ticket sales, the festival offered a $5 online pre-sale discount in addition to the $2 discount patrons could receive if...
read moreThe Success Indicator
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read moreJargon: The New Meaning of “Language Barrier” in the World of Outsourcing
As the business world continues to develop on a global scale, and more and more businesses (both large and small) are looking to outsourcing and virtual assistance to meet their needs, there’s an often overlooked language barrier. Now, language barriers can sometimes be a problem for companies outsourcing overseas, but that is not always the issue at hand. For most services that a business might need, chances are high that there’s someone offering them in their native tongue, from web developers in Germany or social media analysts in Japan,...
read moreWhy Offer Support If It Isn’t The Best It Can Be?
We’ve all had those experiences, where the person behind the counter or on the other end of the phone just didn’t do what we needed them to – it could be because of policy, attitude, or simply because the support person lacks the information/skill to give us what we want. This problem is compounded in the world of follow-up support, particularly subscription services and software support. It seems like common knowledge that these support services are notoriously subpar, but why? The unfortunate reality is that many of these businesses simply...
read moreSecrets of Successful Online Stores
Thinking about selling your products online? Already manage an online store? Ever buy anything through the internet? All of this qualifies you as a participant in the phenomenon of e-commerce. If you have (or will soon have) an online store, you should know that Goldman Sachs is predicting that e-commerce worldwide sales will reach 963 Billion Dollars by 2013. That’s a LOT of cash. In order to take full advantage of the growth of e-commerce, you must be certain that customers are enticed to click into your store – and stay there until...
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